Terms of service

Terms & Conditions

Overview

This website is operated by Hollow Queen. Throughout the site, the terms “we”, “us” and “our” refer to Hollow Queen.

By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms & Conditions.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

You may not use our products for any illegal or unauthorized purpose.

Products

We make every effort to display our products and colors as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect the actual product colors.

Many of our products are made to order through print-on-demand production.

We reserve the right to limit or discontinue products at any time without notice.

Pricing & Payments

All prices are listed in the applicable currency at checkout.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through trusted payment providers.

Shipping

Processing and shipping times may vary depending on product availability and production times.

We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Returns & Refunds

Please review our Returns & Refund Policy for detailed information regarding returns, refunds, and damaged items.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery with photos and your order number.

We will work to resolve the issue as quickly as possible.

Intellectual Property

All artwork, designs, graphics, branding, and content on this website are the property of Hollow Queen and may not be copied, reproduced, or used without written permission.